Privacy Policy

Welcome to Crave Cafe. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, cravecafe.co.uk, or interact with us in any other way.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website or provide us with your personal information.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Email address
Phone number
Payment information (if applicable)
Delivery or billing address (if applicable)
Any other information you voluntarily provide to us (e.g., feedback, inquiries)

b. Non-Personal Information

Browser type and version
IP address
Pages visited on our website
Time and date of visits
Referring website (if applicable)

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us analyze website traffic, remember your preferences, and improve our services. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our services
To process orders, reservations, or inquiries
To communicate with you (e.g., respond to questions, send updates)
To personalize your experience on our website
To analyze website usage and improve our content and functionality
To comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

With trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you (e.g., payment processors, delivery services).
When required by law or to protect our rights, property, or safety.
In the event of a business transfer, such as a merger, acquisition, or sale of assets.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under applicable data protection laws (e.g., GDPR), you have the following rights:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct or update your information.
Deletion: Request that we delete your personal information.
Objection: Object to the processing of your personal information.
Restriction: Request that we restrict the processing of your information.

To exercise any of these rights, please contact us at cravecafe507@gmail.com

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: cravecafe507@gmail.com
Business Name: Crave Cafe
Website: cravecafe.co.uk

Thank you for trusting Crave Cafe with your personal information.